Returns & Exchanges
At M2 Skins, we want you to be completely satisfied with your purchase. If your skin arrives damaged or doesn't meet your expectations, you can return unused items within 30 days for a full refund or exchange.
Check Eligibility
Ensure your electronic skin is in its original, unapplied condition and within the 30-day return window from the date of delivery.
Request an RMA
Contact our support team with your order number and a brief explanation of the return to receive a Return Merchandise Authorization number.
Pack and Ship
Carefully place the item in its original packaging to prevent bending during transit and ship it to our processing center using the provided label.
Receive Refund
Once our team inspects the returned item, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing